This month marks the 20th anniversary of the first text message. Neil Papworth, an engineer working in the UK, sent the short message service (SMS), which was, “Merry Christmas.” Texting volume increased to 6.1 trillion in 2010 according to the International Telecommunications Union, however, there is evidence that it has peaked. Smartphone capabilities are giving users other options, from email and instant messaging apps to Facebook chat and Twitter. More information:
Grudi Associates’ Wireless Services
