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SIP Trunking

Session Initiation Protocol (SIP) Trunking enables you to connect your business’s private branch exchange (PBX) to the public switched telephone network (PSTN) using voice over IP (VoIP). Put simply, it is the Internet equivalent of a standard phone line. It offers several key benefits:

  • SIP Trunking enables you to have PRI feature functionality on an Internet connection, including:
    • Caller ID
    • Direct Inward Dialing (DID)
    • Dynamic Call Routing
    • Concurrent Call Sessions – simultaneous inbound and outbound
    • Most numbers can be ported out of rate centers (from one exchange to another, for example), avoiding call-forwarding expenses.
    • Business continuity can be assured because SIP Trunking can be achieved through any Internet connection.
    • Can be an auto-backup for any standard line, providing business continuity and security.
    • SIP Trunking is fully scalable without purchasing additional hardware once you have an IP phone system.

PRI

Primary Rate Interface (PRI) is an ISDN equivalent of a T1 circuit. It is the standard for larger businesses and organizations, providing flexible, lower-cost voice and data connections. Its 23 B channels can be dynamically configured for more efficient call routing. Key feature benefits include:

  • Caller ID
  • Direct Inward Dialing (DID)
  • Dynamic Call Routing
  • Concurrent Call Sessions – simultaneous inbound and outbound

PBX Trunks

Private Branch Exchange (PBX) trunks – phone system lines – offer flexible, efficient direct phone number connections for all your company’s users. These phone lines remain the standard backup as part of a reliable disaster recovery system. POTS/Centrex Plain Old Telephone Service (POTS) offers an economical connection for small businesses with few lines. These are still the dependable standard for fax and alarms. Centrex is an enhanced features bundle with such services as caller ID, call transfer, three-party conferencing, ring-back, call group hunting, call pickup and more.

For more information, contact us at anytime.


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