Dedicated Long Distance
Dedicated Long Distance is a direct circuit between your business and your long distance phone carrier. Eliminating the need for switching through your local service provider can add efficiency and save significant cost. Dedicated long distance is recommended for companies with high-volume inbound toll-free and outbound long distance calling, such as call centers and large customer service organizations.
Unlimited Long Distance
For companies with high volumes of domestic outbound long distance calls, unlimited long distance (flat rate) may provide a more economical option. Careful analysis of your needs and available service plans is necessary to determine the best options for your company.
Toll Free numbers can save long distance costs and encourage customer contacts. Toll free number exchanges include 800, 888, 877, 866 and 855. Assistance can be provided to get the best rate when obtaining new toll free numbers or porting existing numbers.
Be Your Own RespOrg – By becoming your own RespOrg (Responsible Organization), you can perform real-time routing changes and port your numbers to anywhere you wish without going through your carrier. This enables you to save time, make immediate changes and keep your numbers up virtually all the time.
Complex Routing – Complex Routing enables you to set automatic call routing based on such factors as time of day, the geographic origin of the incoming call, etc. This is especially valuable to companies that have multiple call centers and customer service locations.
For more information, contact us at anytime.