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At Grudi, we’ve built our reputation for excellence on providing high-value Managed Mobility, Telecom and IT solutions, supported by truly exceptional customer care. To ensure that we continue to do so, we make this brand promise to our customers:

Technology Solutions

WE WILL:

  • Offer high-quality, cost-effective solutions that optimally meet your needs.
  • Be proactive and responsive in addressing all your needs.
  • Keep you informed and up to date with current, proven technologies.
  • Advocate for your best interests when dealing with service providers and hardware vendors.
  • Provide clear, realistic conversion plans and schedules.
  • Have a professional, knowledgeable person answer the phone, who will ensure that your needs are handled efficiently and effectively.

Managed Services

WE WILL:

  • Save you more than our monthly management fee, guaranteed. If not, we will allow you to terminate our agreement with no penalty.
  • Process your mobility, telecom and cloud invoices in 3 business days or less.
  • Be here when you need us, up to 24x7x365, for Managed services customers.
  • Guarantee you are pleased with our service. If we do not resolve an issue to your satisfaction, we will refund the related portion of your fee and take the steps necessary to correct the situation.
  • Pay any late fees resulting from our delay in processing your invoices.
  • Meet with you semi-annually at your site to review how we are doing and ensure that your expectations are being met or exceeded.

At Grudi, we’re committed to making good things happen for other people, and that’s a brand promise.

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At Grudi, we make it happen. Through our managed IT services, mobility solutions & telecom consulting, we provide the expertise, industry knowledge and resources you need to do business better and more profitably. We deal with the challenges so you don’t have to.

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