Managed Telecom Services

Managed Telecom

Do More, Save Cost, Free Up Time.

Grudi’s Managed Telecom solutions are powerful tools that help your business get and maintain the optimal services for your needs, while saving a significant percentage of your budgets and reducing the burden on your IT department. We provide a full range of services, from invoice and inventory management, office phones, service procurement and implementation, and Telecom consulting, to Help Desk, contract management, billing dispute resolutions and much more.

Consider These 13 Benefits of Managed Telecom

Lower Telecom & Cloud Costs

25% or more in many cases

Staff Efficiency

Your team can focus on core priorities while we take care of Telecom & Cloud.

Higher Productivity

We deliver the right services, solutions and capabilities so you can perform better.

Ensured Compliance

Retail and finance (PCI), healthcare (HIPAA)

Guaranteed Savings

Save more than you spend and free up capital for other projects.

100% USA

Our staff and your support are always in the USA and your data stays right here at home.

Streamline Your BillPayment Process

Our team takes care of all the details – including GL coding – to save you time, ensure timely payment, avoid late fees and more.

Competitive Advantage

Optimal Telecom & Cloud services give you the tools you need to take the lead.

Customer Satisfaction

Your customers will love working with our highly responsive, proactive, expert professionals.

Less Down Time

We prevent many problems before they occur and urgently resolve issues when they happen.

Easier Budgeting

We charge flat a fee so you get savings, not surprises.

Lower Stress

We relieve your team of Telecom & Cloud hassles and free up staff time.

Project Management & Technology Deployment

Migrating to newer technology is simpler and easier with Grudi’s white-glove service; you get the benefits without the hassles as we guide you through the process.

Is Managed Telecom Right for Me?


How will a cloud based phone systems (hosted PBX) benefit my business?

How do I know if I’m paying too much for my Telecom services?

I’m having difficulty with trouble tickets. Can you help?

I need broadband or fiber for my new location. Can you help?

Prefer email? Click here.

Key Components Include


Invoice Management

Expert review of all invoices to save time, money and aggravation; code and electronically return invoices with your general ledger codes, error identification and resolution, obtain and confirm credits, eliminate past due costs, negotiate rates and plans with vendors, ensure promotion and other credits are received, confirm canceled services are not billed, perform tax audits for exempt organizations and more.


Project Management

Our team takes care of all the details, from needs assessment, service identification and vendor selection and negotiation through implementation, troubleshooting, support and timely legacy service termination; we maintain all of the information about your services so carrier interactions are fast, efficient and hassle free.


Help Desk

Our expert team is a single source providing extensive Telecom & Cloud assistance and information; efficient repair ticket management and escalation, troubleshooting assistance for your onsite staff, logging and history for tracking, SLA credit management, outage resolution and support, easier and more effective vendor contact – we do it, not you.


Service Optimization

Through our experience, expertise and resources, we find and secure the most effective and economical Telecom & Cloud services for your needs; dedicated staff proactively seek out the best promotions and options that software and online searches alone rarely find.



We generate detailed monthly reports that provide invaluable management information and insights; identifies accurate cost allocations, confirms projected savings, validates Managed Telecom value.


Inventory Management

We maintain detailed, up-to-date records of all your Telecom & Cloud services; terminate unnecessary and unused services, assess plans and costs, evaluate vendor choices, ensure timely updates and terminations, provide accurate reporting information and more.


Real People Helping You

As your single point of contact, we take care of all carrier communications; eliminate on-hold time, red tape and frustrations.


Your Outsourced Team

We enhance your team’s capacity and capabilities so you do not have to hire, train and manage additional staff.


TEM Plus

A comprehensive service that is more than do-it-yourself Telecom Expense Management software; our professional team does it for you.

To view Grudi’s comprehensive Managed Telecom services, click here.

Case Study

Mid Penn Bank

During Mid Penn Bank’s acquisitions, many landline, data and mobility services were efficiently integrated, eliminating redundancies, saving staff time and reducing costs by over $20,000 per month.

Get the help you need.

Are you struggling with mobility, telecom and IT services for your business? 
Send us a note today, and we’ll reply within 1 business day or sooner.