Managed IT

Do More, Save Cost, Free Up Time.

Grudi’s Managed IT provides the outsourced solutions and resources you need to enhance your capabilities, supplement your in-house staff and optimize your IT functionality. Our expert IT professionals can deliver virtually any service you need, from assessments, recommendations and plans, through cloud migration, Help Desk support, network monitoring, backup services and much more. We go beyond do-it-yourself portals and solutions to provide real-person support and comprehensive IT project management.

10 Benefits of Managed IT

Optimized Cloud Migration

Whether you need support for your existing infrastructure or a comprehensive migration initiative, our solutions reduce onsite fixes and updates, enable employees to work securely from anywhere, provide proactive monitoring and resolutions and much more.

Staff Efficiency

We deliver the IT services you need so your team can focus on other key issues and activities.

Competitive Advantage

With the right tools and capabilities in place, you can compete more effectively and profitably.

Higher Productivity

You can boost your performance when we provide the optimal solutions and services.

Customer Satisfaction

When IT performance is at its peak, your customers will be delighted, building loyal, long-term relationships.

Lower IT Costs

You enjoy significant savings.

Premium USA-Based Help Desk

Our 24x7x365 Help Desk services are always open, and we never outsource out of the USA; plus, you talk directly with an engineer who can immediately address your issue, not just take a ticket.

Save on Microsoft Licensing

Through our relationship with Microsoft, we can provide you with 24x7x365 access to an Office 365 licensing portal that offers month-to-month commitments with annual pricing discounts for economical real-time scaling of licensing.

Predictable Budgeting

Our simple, straightforward billing provides predictable, lower expenses.

Compliance Driven

Our services are SOC 2 Type II certified, utilizing third-party auditors to ensure that our operations and your data are secure; our solutions can address all your PCI, HIPAA, GDPR requirements and more.


My IT department is so overwhelmed with desktop support. What can I do?

How do I know if my cybersecurity is adequate?

We’d like to move more of our services and applications to the cloud. Where do we start?

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Key Components Include

Detailed Technology Recommendations

Following our assessment, we provide an in-depth set of recommendations to improve your technology, security posture, IT infrastructure, back-up systems, disaster recovery plans, business continuity, uptime and productivity

Help Desk & End User Support

Our USA-located, 24x7x365 Help Desk and end-user support provides the expert assistance your team needs, including training, remote work assistance, service monitoring and more; Tier 1, Tier 2 after-hours options are available

Compliance Assurance

We assure standards are met and best practices are followed to achieve compliance for PCI, HIPPA, GDPR, & SOX

Monitoring, Detection & Remediation (MDR)

We go beyond traditional, basic blocking technology to provide improved cyber security; we deliver enhanced visibility and response with 24x7x365 monitoring of your logs and environment to proactively detect and remediate any breaches in the shortest possible time

Network Monitoring

To ensure optimal operation, continuity and security, we proactively monitor and remediate issues 24x7x365 with servers, switches, firewalls, routers, access points and connectivity

Onsite Remediation

While 85% of issues can be resolved remotely, saving time, cost and inconvenience, we maintain a nationwide network of expert technicians and engineers who can remediate and resolve issues onsite when necessary

Data Backups

To help ensure the security of your data, we utilize best practices to implement back-up and recovery systems, including semi-annual testing and proof of back-up restoration; redundant and multi-channel back-ups can be added for maximum protection of data

Patch & Update Management

To ensure maximum functionality, efficiency and security, we apply patches and updates to your desktops, endpoint security, servers, switches, firewalls, routers and access points; the vast majority can be applied remotely

Onsite Assessments

Our engineers are deployed at your location to assess and review your current infrastructure to better understand your environment, key applications and needs

Your Outsourced Team

Our IT professionals enhance your team’s capacity and capabilities, eliminating the need to hire, train and manage additional staff; we offer Virtual CIO & Virtual CISO services for technology leadership, strategic planning and on-going support.


Cloud Migration

We provide expert assistance and solutions to migrate some or all your desktops, servers, email, applications and back-ups to the cloud; we work with your application vendors to determine which applications will work in a cloud environment, any updates that may be necessary and which applications must remain in a local environment

IT Project Management

Our team takes care of all the details, from needs assessment, service identification, vendor selection and negotiation through technology project implementation

Case Study

Kitchen Kettle Village Case

Grudi Managed IT and other services greatly upgraded Kitchen Kettle Village’s systems, virtually eliminated outages and boosted cost effectiveness.

Get the help you need.

Are you struggling with mobility, telecom and IT services for your business? 
Send us a note today, and we’ll reply within 1 business day or sooner.