Managed Success for Your Business
Empowering Business Performance through
Managed IT Services, Mobility Solutions & Telecom Consulting
Mobility
Phones
Data
Broadband
Security
Cloud
Consulting
What if someone could do it all for you?
At Grudi, we help your business succeed by providing a full range of managed communication and connection services that enhance your capabilities, reduce your costs and free your people to focus on critical business priorities. From managed mobility services, office phones and VoIP phone systems to managed IT support, broadband telecom services, XaaS solutions, cyber security solutions and much more, we are the only partner you will ever need.
What We Offer
What if you could make telecom and IT challenges virtually disappear?
At Grudi, we make it happen. Through our managed IT services, mobility solutions & telecom consulting, we provide the expertise, industry knowledge and resources you need to do business better and more profitably. We deal with the challenges so you don’t have to.
Managed Mobility
Do More, Save Cost, Free Up Time.
Grudi’s Managed Mobility solutions ensure that you have the right mobile devices and services, get the best, most cost-effective plans and receive the full support of our mobility experts. It is a complete enterprise mobility management service, covering everything from order management, on-boarding and device support to mobile device management, invoice management, inventory tracking, ongoing optimization and much more.
Consider These 12 Benefits of Managed Mobility
Lower Mobility Costs
35% or more in many cases
Staff Efficiency
outsourcing to us lets your team focus on other key priorities
Onsite Device Deployment
Grudi’s white-glove service makes it easy to upgrade devices and get all the benefits of newer technology; we do the work, so don’t put it off
100% USA
all of our staff and your support are here in America; your data never leaves the US
Higher Productivity
the right services, equipment and capabilities perform better
Competitive Advantage
optimal mobility services help you work smarter and do more
Customer Satisfaction
your team becomes faster and more responsive
Less Down Time
we proactively keep you up and operating at peak performance
Ensured Compliance
(ITAR), retail and finance (PCI), and healthcare (HIPAA)
Budgetable
pay a flat fee that you can rely on
Lower Stress
your team will have one (actually many) less thing to worry about
Guaranteed Savings
save more than you spend and free up capital for other projects
Lower Mobility Costs
35% or more in many cases
Staff Efficiency
outsourcing to us lets your team focus on other key priorities
Onsite Device Deployment
Grudi’s white-glove service makes it easy to upgrade devices and get all the benefits of newer technology; we do the work, so don’t put it off
100% USA
all of our staff and your support are here in America; your data never leaves the US
Higher Productivity
the right services, equipment and capabilities perform better
Competitive Advantage
optimal mobility services help you work smarter and do more
Customer Satisfaction
your team becomes faster and more responsive
Less Down Time
we proactively keep you up and operating at peak performance
Ensured Compliance
(ITAR), retail and finance (PCI), and healthcare (HIPAA)
Budgetable
pay a flat fee that you can rely on
Lower Stress
your team will have one (actually many) less thing to worry about
Guaranteed Savings
save more than you spend and free up capital for other projects
Key Components
Mobility Help Desk
omprehensive, expert mobility assistance from one source; trouble ticket management, device issues, voicemail and email functions, damaged devices, connectivity and more
Device Lifecycle Management
rom procurement, activation & setup, security and maintenance through deactivation, wiping, inventorying, redeployment and buyback
Order Management
no-hassle upgrades, easy ordering, needs assessment, plan specification, carrier selection, order status monitoring, delivery confirmation
Plan & Device Tracking
ensure optimal selections, lowest costs, eliminate unused lines and devices, manage buy-backs
Monthly Reporting
Monthly and mid-cycle data use status per user and shared data to avoid overages by adjusting plans before charges are incurred
WEM & MDM Plus
More than just you-do-it expense management and mobile device management software; we do the work so you don’t have to
International Help Desk
Get the right plan for your travel, understand how to use devices abroad, change back to optimal plans upon return
Real People Helping You
We go beyond software and online services; our people personally interact with you to provide the help you need
Carrier Liaison
We are the only ones you need to talk to; we take care of all carrier communications
Your Outsourced Team
We enhance your team capacity and capabilities without you having to hire, train and manage additional staff
Mobility Help Desk
Comprehensive, expert mobility assistance from one source; trouble ticket management, device issues, voicemail and email functions, damaged devices, connectivity and more.
Device Lifecycle Management
From procurement, activation & setup, security and maintenance through deactivation, wiping, inventorying, redeployment and buyback.
Order Management
No-hassle upgrades, easy ordering, needs assessment, plan specification, carrier selection, order status monitoring, delivery confirmation.
Plan & Device Tracking
Ensure optimal selections, lowest costs, eliminate unused lines and devices, manage buy-backs.
Monthly Reporting
Monthly and mid-cycle data use status per user and shared data to avoid overages by adjusting plans before charges are incurred.
WEM & MDM Plus
More than just you-do-it expense management and mobile device management software; we do the work so you don’t have to.
International Help Desk
Get the right plan for your travel, understand how to use devices abroad, change back to optimal plans upon return.
Real People Helping You
We go beyond software and online services; our people personally interact with you to provide the help you need.
Carrier Liaison
We are the only ones you need to talk to; we take care of all carrier communications.
Your Outsourced Team
We enhance your team capacity and capabilities without you having to hire, train and manage additional staff.
Managed Telecom
Do More, Save Cost, Free Up Time.
Grudi’s Managed Telecom solutions are powerful tools that help your business get and maintain the optimal services for your needs, while saving a significant percentage of your budgets and reducing the burden on your IT department. We provide a full range of services, from invoice and inventory management, office phones, service procurement and implementation, and Telecom consulting, to Help Desk, contract management, billing dispute resolutions and much more.
Consider These 13 Benefits of Managed Telecom
Lower Telecom & Cloud Costs
25% or more in many cases
Staff Efficiency
Your team can focus on core priorities while we take care of Telecom & Cloud
Streamline Your Bill Payment Process
our team takes care of all the details – including GL coding – to save you time, ensure timely payment, avoid late fees and more
Project Management & Technology Deployment
migrating to newer technology is simpler and easier with Grudi’s white-glove service; you get the benefits without the hassles as we guide you through the process
100% USA
our staff and your support are always in the USA and your data stays right here at home
Higher Productivity
We deliver the right services, solutions and capabilities so you can perform better
Competitive Advantage
Optimal Telecom & Cloud services give you the tools you need to take the lead
Customer Satisfaction
Your customers will love working with our highly responsive, proactive, expert professionals
Less Down Time
We prevent many problems before they occur and urgently resolve issues when they happen
Ensured Compliance
Retail and finance (PCI), healthcare (HIPAA)
Budgetable
We charge a flat fee so you get savings, not surprises
Less Stress
We relieve your team of Telecom & Cloud hassles and free up staff time
Guaranteed Savings
Save more than you spend and free up capital for other projects
Lower Telecom & Cloud Costs
25% or more in many cases
Staff Efficiency
Your team can focus on core priorities while we take care of Telecom & Cloud
Streamline Your Bill Payment Process
Our team takes care of all the details – including GL coding – to save you time, ensure timely payment, avoid late fees and more.
Project Management & Technology Deployment
migrating to newer technology is simpler and easier with Grudi’s white-glove service; you get the benefits without the hassles as we guide you through the process
100% USA
our staff and your support are always in the USA and your data stays right here at home
Higher Productivity
We deliver the right services, solutions and capabilities so you can perform better
Competitive Advantage
Optimal Telecom & Cloud services give you the tools you need to take the lead
Customer Satisfaction
Your customers will love working with our highly responsive, proactive, expert professionals
Less Down Time
We prevent many problems before they occur and urgently resolve issues when they happen
Ensured Compliance
Retail and finance (PCI), healthcare (HIPAA)
Budgetable
We charge a flat fee so you get savings, not surprises
Less Stress
We relieve your team of Telecom & Cloud hassles and free up staff time
Guaranteed Savings
Save more than you spend and free up capital for other projects
Key Components
Help Desk
our expert team is a single source providing extensive Telecom & Cloud assistance and information; efficient repair ticket management and escalation, troubleshooting assistance for your onsite staff, logging and history for tracking, SLA credit management, outage resolution and support, easier and more effective vendor contact – we do it, not you
Service Optimization
through our experience, expertise and resources, we find and secure the most effective and economical Telecom & Cloud services for your needs; dedicated staff proactively seek out the best promotions and options that software and online searches alone rarely find
Invoice Management
expert review of all invoices to save time, money and aggravation; code and electronically return invoices with your general ledger codes, error identification and resolution, obtain and confirm credits, eliminate past due costs, negotiate rates and plans with vendors, ensure promotion and other credits are received, confirm cancelled services are not billed, perform tax audits for exempt organizations and more
Project Management
our team takes care of all the details, from needs assessment, service identification and vendor selection and negotiation through implementation, troubleshooting, support and timely legacy service termination; we maintain all of the information about your services so carrier interactions are fast, efficient and hassle free
Inventory Management
We maintain detailed, up-to-date records of all your Telecom & Cloud services; terminate unnecessary and unused services, assess plans and costs, evaluate vendor choices, ensure timely updates and terminations, provide accurate reporting information and more
Reporting
We generate detailed monthly reports that provide invaluable management information and insights; identifies accurate cost allocations, confirms projected savings, validates Managed Telecom value
TEM Plus
A comprehensive service that is more than do-it-yourself Telecom Expense Management software; our professional team does it for you
Real People Helping You
Our staff proactively work to help you save time, money and aggravation; we supplement software and online services with personalized assistance you can trust
Carrier Arrangement
As your single point of contact, we take care of all carrier communications; eliminate on-hold time, red tape and frustrations
Your Outsourced Team
we enhance your team’s capacity and capabilities so you do not have to hire, train and manage additional staff
Help Desk
Our expert team is a single source providing extensive Telecom & Cloud assistance and information; efficient repair ticket management and escalation, troubleshooting assistance for your onsite staff, logging and history for tracking, SLA credit management, outage resolution and support, easier and more effective vendor contact – we do it, not you.
Service Optimization
Through our experience, expertise and resources, we find and secure the most effective and economical Telecom & Cloud services for your needs; dedicated staff proactively seek out the best promotions and options that software and online searches alone rarely find.
Invoice Management
Expert review of all invoices to save time, money and aggravation; code and electronically return invoices with your general ledger codes, error identification and resolution, obtain and confirm credits, eliminate past due costs, negotiate rates and plans with vendors, ensure promotion and other credits are received, confirm cancelled services are not billed, perform tax audits for exempt organizations and more.
Project Management
Our team takes care of all the details, from needs assessment, service identification and vendor selection and negotiation through implementation, troubleshooting, support and timely legacy service termination; we maintain all of the information about your services so carrier interactions are fast, efficient and hassle free.
Inventory Management
We maintain detailed, up-to-date records of all your Telecom & Cloud services; terminate unnecessary and unused services, assess plans and costs, evaluate vendor choices, ensure timely updates and terminations, provide accurate reporting information and more.
Reporting
We generate detailed monthly reports that provide invaluable management information and insights; identifies accurate cost allocations, confirms projected savings, validates Managed Telecom value.
TEM Plus
A comprehensive service that is more than do-it-yourself Telecom Expense Management software; our professional team does it for you.
Real People Helping You
Our staff proactively work to help you save time, money and aggravation; we supplement software and online services with personalized assistance you can trust.
Carrier Liaison
As your single point of contact, we take care of all carrier communications; eliminate on-hold time, red tape and frustrations.
Your Outsourced Team
We enhance your team’s capacity and capabilities so you do not have to hire, train and manage additional staff.
Managed IT
Do More, Save Cost, Free Up Time.
Grudi’s Managed IT provides the outsourced solutions and resources you need to enhance your capabilities, supplement your in-house staff and optimize your IT functionality. Our expert IT professionals can deliver virtually any service you need, from assessments, recommendations and plans, through cloud migration, Help Desk support, network monitoring, backup services and much more. We go beyond do-it-yourself portals and solutions to provide real-person support and comprehensive IT project management.
Consider These 10 Benefits of
Managed IT
Optimized Cloud Migration
Whether you need support for your existing infrastructure or a comprehensive migration initiative, our solutions reduce onsite fixes and updates, enable employees to work securely from anywhere, provide proactive monitoring and resolutions and much more
Premium USA-Based Help Desk
Our 24/7/365 Help Desk services are always open, and we never outsource out of the USA; plus, you talk directly with an engineer who can immediately address your issue, not just take a ticket
Lower IT Costs
You enjoy significant savings
Staff Efficiency
We deliver the IT services you need so your team can focus on other key issues and activities
Higher Productivity
You can boost your performance when we provide the optimal solutions and services
Competitive Advantage
With the right tools and capabilities in place, you can compete more effectively and profitably
Customer Satisfaction
When your performance is peaked, your customers will be delighted, building loyal, long-term relationships
Save on Microsoft Licensing
Through our relationship with Microsoft, we can provide you with 24/7/365 access to an Office 365 licensing portal that offers month-to-month commitments with annual pricing discounts for economical real-time scaling of licensing
Predictable Budgeting
Our simple, straightforward billing provides predictable, lower expenses
Compliance Driven
Our services are SOC 2 Type II certified, utilizing third-party auditors to ensure that our operations and your data are secure; our solutions can address all your PCI, HIPAA, GDPR requirements and more
Optimized Cloud Migration
Whether you need support for your existing infrastructure or a comprehensive migration initiative, our solutions reduce onsite fixes and updates, enable employees to work securely from anywhere, provide proactive monitoring and resolutions and much more
Premium USA-Based Help Desk
Our 24x7x365 Help Desk services are always open, and we never outsource out of the USA; plus, you talk directly with an engineer who can immediately address your issue, not just take a ticket
Lower IT Costs
You enjoy significant savings
Staff Efficiency
We deliver the IT services you need so your team can focus on other key issues and activities
Higher Productivity
You can boost your performance when we provide the optimal solutions and services
Competitive Advantage
With the right tools and capabilities in place, you can compete more effectively and profitably
Customer Satisfaction
When your performance is peaked, your customers will be delighted, building loyal, long-term relationships
Save on Microsoft Licensing
Through our relationship with Microsoft, we can provide you with 24x7x365 access to an Office 365 licensing portal that offers month-to-month commitments with annual pricing discounts for economical real-time scaling of licensing
Predictable Budgeting
Our simple, straightforward billing provides predictable, lower expenses
Compliance Driven
Our services are SOC 2 Type II certified, utilizing third-party auditors to ensure that our operations and your data are secure; our solutions can address all your PCI, HIPAA, GDPR requirements and more
Key Components
Onsite Assessments
our engineers are deployed at your location to assess and review your current infrastructure to better understand your environment, key applications and needs
Detailed Technology Recommendations
following our assessment, we provide an in-depth set of recommendations to improve your technology, security posture, IT infrastructure, back-up systems, disaster recovery plans, business continuity, uptime and productivity
Cloud Migration
we provide expert assistance and solutions to migrate some or all your desktops, servers, email, applications and back-ups to the cloud; we work with your application vendors to determine which applications will work in a cloud environment, any updates that may be necessary and which applications must remain in a local environment
IT Project Management
our team takes care of all the details, from needs assessment, service identification, vendor selection and negotiation through technology project implementation
Help Desk & End User Support
Our USA-located, 24x7x365 Help Desk and end-user support provides the expert assistance your team needs, including training, remote work assistance, service monitoring and more; Tier 1, Tier 2 after-hours options available
Network Monitoring
To ensure optimal operation, continuity and security, we proactively monitor and remediate issues 24x7x365 with servers, switches, firewalls, routers, access points and connectivity
Onsite Remediation
While 85% of issues can be resolved remotely, saving time, cost and inconvenience, we maintain a nationwide network of expert technicians and engineers who can remediate and resolve issues onsite when necessary
Patch & Update Management
To ensure maximum, functionality, efficiency and security, we apply patches and updates to your desktops, endpoint security, servers, switches, firewalls, routers and access points; the vast majority can be applied remotely
Data Backups
To help ensure the security of your data, we utilize best practices to implement back-up and recovery systems, including semi-annual testing and proof of back-up restoration; redundant and multi-channel back-ups can be added for maximum protection of data
Monitoring, Detection & Remediation (MDR)
we go beyond traditional, basic blocking technology to provide improved cyber security; we deliver enhanced visibility and response with 24x7x365 monitoring of your logs and environment to proactively detect and remediate any breaches in the shortest possible time
Your Outsourced Team
Our IT professionals enhance your team’s capacity and capabilities, eliminating the need to hire, train and manage additional staff; we offer Virtual CIO & Virtual CISO services for technology leadership, strategic planning and on-going support
Compliance Assurance
We assure standards are met and best practices are followed to achieve compliance for PCI, HIPPA, GDPR, & SOX
Onsite Assessments
Our engineers are deployed at your location to assess and review your current infrastructure to better understand your environment, key applications and needs.
Detailed Technology Recommendations
Following our assessment, we provide an in-depth set of recommendations to improve your technology, security posture, IT infrastructure, back-up systems, disaster recovery plans, business continuity, uptime and productivity.
Cloud Migration
We provide expert assistance and solutions to migrate some or all your desktops, servers, email, applications and back-ups to the cloud; we work with your application vendors to determine which applications will work in a cloud environment, any updates that may be necessary and which applications must remain in a local environment.
IT Project Management
Our team takes care of all the details, from needs assessment, service identification, vendor selection and negotiation through technology project implementation.
Help Desk & End User Support
Our USA-located, 24x7x365 Help Desk and end-user support provides the expert assistance your team needs, including training, remote work assistance, service monitoring and more; Tier 1, Tier 2 after-hours options available.
Network Monitoring
To ensure optimal operation, continuity and security, we proactively monitor and remediate issues 24x7x365 with servers, switches, firewalls, routers, access points and connectivity.
Onsite Remediation
While 85% of issues can be resolved remotely, saving time, cost and inconvenience, we maintain a nationwide network of expert technicians and engineers who can remediate and resolve issues onsite when necessary.
Patch & Update Management
To ensure maximum functionality, efficiency and security, we apply patches and updates to your desktops, endpoint security, servers, switches, firewalls, routers and access points; the vast majority can be applied remotely.
Data Backups
To help ensure the security of your data, we utilize best practices to implement back-up and recovery systems, including semi-annual testing and proof of back-up restoration; redundant and multi-channel back-ups can be added for maximum protection of data.
Monitoring, Detection & Remediation (MDR)
We go beyond traditional, basic blocking technology to provide improved cyber security; we deliver enhanced visibility and response with 24x7x365 monitoring of your logs and environment to proactively detect and remediate any breaches in the shortest possible time.
Your Outsourced Team
Our IT professionals enhance your team’s capacity and capabilities, eliminating the need to hire, train and manage additional staff; we offer Virtual CIO & Virtual CISO services for technology leadership, strategic planning and on-going support.
Compliance Assurance
We assure standards are met and best practices are followed to achieve compliance for PCI, HIPPA, GDPR, & SOX.
Please contact a Grudi's specialist to discuss how our comprehensive Managed IT services can benefit your business.
What We Deliver
What if someone could reduce your hassles and give you back time?
At Grudi, we make it happen. Through our managed IT services, mobility solutions & telecom consulting, we provide the expertise, industry knowledge and resources you need to do business better and more profitably. We deal with the challenges so you don’t have to.
Technology
Grudi is your single source for all the cutting-edge mobility, telecom and IT technologies you need for your business. Our team of expert professionals can assess your needs and identify the best, most cost-effective services available. We partner with over 150 of the leading national and regional service providers to optimize all your wireless, voice, data, cloud and cyber security technologies.
Support
Even the best tool kit is lacking without expert application. Utilizing the best technologies and services in the industry, Grudi builds powerful solutions, customized to be a perfect fit for your business. Our team has the expertise and experience to effectively assess your needs, apply the right technologies and provide ongoing service and support. From service optimization to expense management and comprehensive outsourced and managed services, we deliver the support you need.
Results
For Grudi, getting the results you need and expect are the bottom line. We do much more than offer solutions that look good on paper. Our solutions deliver results. That is because we have three decades of experience assessing business needs, developing customized solutions and delivering reliable services and support. We know what works and how to implement it for maximum success.
Services We Provide
What if you could get everything you need in one place?
At Grudi, we can deliver virtually all the Mobility, Telecom & IT services you need. In addition to our in-house managed and outsourced services, we work with over 150 industry leading national and regional parters to offer the very best, most economical services available.
Mobility
Phones
Data
Broadband
Security
Cloud
Consulting
Complete Services
Industries & Professions
What if there were a Mobility, Telecom & IT partner who also has expertise in your business?
While Grudi does or has provided managed IT services, mobility solutions & telecom consulting to an extensive range of businesses, organizations and agencies, we have special expertise in several industries and professions.
Entertainment
Construction & Engineering
Manufacturing
Grudi Advantage is an exclusive partnership between Lancaster Chamber and Grudi, offering participating Members an array of benefits, including special pricing, cash-back dividends and more. Find out how you can benefit from this exclusive partnership.
Grudi is a proud sponsor of ABC Keystone Chapter, supporting the invaluable services and benefits it provides to its members. Grudi specializes in Managed Mobility, Telecom & IT for the construction and engineering industry. Find out what Grudi can do for your business.
What Our Customers Say
