This is a (Full Time M–F) WFH Hybrid 3–4 days remote and 1–2 days in Annville, PA office.
Grudi Associates is a leading provider of Managed Mobility, Telecom and IT, we take pride in delivering exceptional service and value. Making good things happen for others is a core principle, externally and internally.
Team members thrive on a highly collaborative, results –oriented culture, which stresses authenticity, achievement and empowerment. Celebrating success and creative team building are top priorities, which contribute to high employee engagement ratings.
A generous compensation package includes wellness reimbursement, student loan pay downs and much more. Plus team members share the pride and satisfaction of making good things happen for others.
Have you provided technology support to customers for at least 2 years? Our Wireless Customer Service team is growing and we need someone who can combine these strengths with technical skills to ensure a high level customer experience. Our customers come first! We are looking for someone that will empathetically listen, rapidly interpret customer needs, and utilize effective interpersonal skills to deliver satisfying solutions that are aligned to corporate customer principles.
We conduct Quarterly Team meetings where we celebrate success, recognize accomplishments, share updates, acknowledge challenges and have fun through participating in team building activities.
We encourage on-going professional development through online training and classroom learning.
Our benefits include 401K with company match, PTO, Paid Holidays, Medical, Dental, Vision, Group Life Insurance, Wellness Reimbursement Plan and Student Loan Repayment Plan.
Since 2017, we have engaged a 3rd party company to conduct quarterly engagement surveys. By listening, acknowledging feedback and taking action, our employee engagement scores have consistently increased. Our employee engagement scores consistently rank high, particularly when compared to others in our industry.
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