Managed IT services are tasks handled by a third-party provider like Grudi, frequently around business information technology services. This outsourced model allows businesses to offload general tasks to an expert in order to reduce costs, improve service quality, and free internal teams to do work that’s specific to their business.
Businesses that engage Managed IT services often see immediate benefits, including elimination of outages and increased cost effectiveness.
What began as an initial consultation regarding a new phone system quickly evolved into a deeper discovery meeting between Kitchen Kettle Village (KKV) and Grudi Associates.
The Kitchen Kettle Village team wanted to upgrade and optimize their IT services to improve their business capabilities. Some of the areas they were looking for support and solutions with included:
The KKV team became aware of Grudi Associates and the services Grudi offers through their membership in the Lancaster Chamber. The Chamber’s Grudi Advantage program is a Mobility, Telecom & IT partnership with Grudi, benefiting participating members and the Chamber itself. Grudi led a multi-solution team that addressed the challenges faced by KKV.
The team was, and is, quarterbacked by Grudi’s expert Managed Mobility, Telecom & IT professionals. Key service providers were drawn from Grudi’s roster of nearly 300 industry-leading national and regional Mobility, Telecom & IT partners. Ancero, a world-class IT provider, played an important part in addressing KKV’s Managed IT needs and continues to do so.
As a result of Grudi’s Manage IT, Mobility, and Telecom services, Kitchen Kettle Village has:
As a Lancaster Chamber and Grudi Advantage member, KKV receives an array of benefits, including special low rates on many services; annual cash-back dividends; expert Mobility, Telecom and IT assistance; cost savings from service optimization; and much more.
“We knew that our IT and communications systems needed to be upgraded, but it felt like such an overwhelming project and one that we weren’t looking forward to tackling. The process with Grudi began with a review of our telecommunication needs, which resulted in an upgrade and cost savings to our phone system by transitioning to a VoIP solution. The switchover to the new phone system was seamless, and we felt supported throughout the entire process.”
— Michelle Rondinelli, President, Kitchen Kettle Foods, Inc.
Does your company want to improve its IT functionality and business effectiveness? Work smarter, not harder, with Grudi Managed IT services. Contact our team today to schedule your demo.
At Grudi, we make it happen. Through our managed IT services, mobility solutions & telecom consulting, we provide the expertise, industry knowledge and resources you need to do business better and more profitably. We deal with the challenges so you don’t have to.
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